News

Privacy and data protection policy

Privacy and data protection policy

Rev A 01/05/2018

How we obtain your personal data

On starting a new project or quotation, we will ask you for some personal data in order to be able to contact you and deliver our services. This data is most commonly; your name and phone number, though may include other documents (such as Building Surveyor reports or planning application drawings).

You will not be asked to ‘opt in’ to receiving communications form us, as we will only contact you about your project which is of course vital in providing our service to you.

How we store your personal data

Physical copies of your personal data are stored in a secure filing system on our premises. Electronic files are stored on a secure ‘cloud’ based server system with password-protected access.

How we use your personal data

We use your personal data to contact you about your project/quotation and deliver our agreed service to you.

As much as practical, our professional output (drawings, calculations and reports) will be anonymised so that it doesn’t contain your personal data. Therefore, your project address will not constitute personal data.

As a private client, you will not be sent general mail-outs. However, we do send a periodic newsletter to business contacts.

How we share your personal data

We will never share your personal data for reward or barter.

If a report or letter contains your personal data, it will not be provided to third parties unless you provide your written consent OR we believe that doing so is integral in our service to you. For example, we may use your name and other personal data if we are responding in writing to your insurers on your behalf.

In some cases, we will share your personal data with 3rd parties when we believe it is in the interests of and directly related to your project OR where we believe your consent has been implied. For example;

  • We may ask for 3rd party quotations on your behalf (such as geotechnical investigations), which would naturally be addressed to yourself.
  • We may introduce you to 3rd parties (such as Architects or Contractors).
  • We may provide your cellular number if a 3rd party has a need to contact you urgently (such as water leak, or activated alarm system).
  • We may refer you to other specialists who would be better placed to assist (such as a waterproofing specialist, if you have damp issues)

If you have any concerns of queries pertaining to the use of your personal data, please call our office to discuss. We are happy to tailor our policy on request.

How we delete your personal data

Quotations for jobs that do not proceed are usually held on our system for 3 years.

Files and data for projects that do proceed are usually held for +10 years.

Physical documents containing your personal data are disposed of confidentially. Electronic documents are deleted.

Your rights pertaining to your personal data

You have the right to know what personal data of yours is stored on our system.

You have the right for that data to be deleted. However, in some cases we will retain some documents and correspondence for insurance liability purposes.

WordPress

We use a third party service, WordPress.com, to publish our website, some of our conference microsites. These sites are hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

 

 

Fabulous Location for our Pole Team!!

This project in Whitsand Bay headed up by Teresa Cheuk, is a memorable project for our Pole team.

We could not wait to see the final result and what a fabulous property it turned out to be.

Contact us to see how one of our super team can help you.

18 05 10 3D Withnoe TerraceIMG_306618 05 10 Photos Collection from the website Withnoe Terrace

 

Substantial Property Refurbishment – Wimbledon

Fantastic house and basement refurbishment carried out in 2017 / 2018.

Jakub Nowikowski headed up this project in Wimbledon.

Properties of the month Princes Way Wimbledon

 

Eagle House Wimbledon Village London SW19

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Latest updated image for Eagle House.

We are proud to be associated with the repair and refurbishment of Eagle House in Wimbledon Village London SW19.

The listed building, which is 400 years old is one of Wimbledon’s oldest and largest properties.

The building has been empty for many years and is now to be repaired restored and put back into use.

We are Advising Messrs Octagon Developments Limited.

Somerset Road, Wimbledon – 3 x New Build Houses 2017 Structural Phase nearly complete

This development involved construction of three new residential properties with basements beneath. Construction of the new basement required installation of a piled retaining wall around the perimeter of the new development in order to form new concrete a “box” structure.

The properties are located in Somerset Road in Wimbledon. Latest Photos January 2018.

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Harrodian School, Barnes, London SW13

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A single storey mansard structure extension over the entire footprint of the existing main school buildings, creating 1,115m2 (approximately 12,002 square foot) of additional classrooms for the school.

The construction works were undertaken in phases, whilst the classrooms carried on as normal and around the school curriculum.  The total project cost is in the region of £2.5M.

The mansard structures were designed in rigid steelwork frames with timber decking infill for the new floor and roof.

The new structures were set above the existing flat roof, such that no interruption was encountered during the works.

Harrodian c

Plants that cause devastating damage – Buddleia

After a recent visit to a residential garden wall, backing onto a commercial car park, Simon Pole and Jorge Martinez-Torregrosa, witnessed the damage that can be caused by a simple garden plant called the Buddleia.

A clear reminder to always check what is on the other side of the wall before planting. For further advice give us a call.

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03 Close up of dead budlia bush and lifted brick coursing IMG_5929

07 Close up of cracks and open mortar joints with rootsIMG_5963

Simon Pole Expert Witness

Simon Pole has recently provided expert reports and appeared in court as an Expert Witness in two cases.

The first of these was in a high profile case in the High Court, in a case called  Chaturachanda v Fairholme which concerned a London basement project and whether the neighbour held a right to veto the specifics of the projects on the basis that the underpinning comprised Special Foundations, as defined by The Party Wall Etc Act 1996 .

The second case was a tribunal and concerned historic alterations to a listed building in Oxted in Surrey.

Grand Designs LIVE a Great Success

The Grand Designs Live show at Excel was a great success with professions from all over the world.

Simon Pole had a full schedule as an “Ask the Expert” and discussed all manor of design enquiries including new homes with  basements and even a 20m high, brick built octagonal chimney for a property in Norway.

 

If you would like to receive any structural advice or have a property you would like us to visit, please contact us here at the office on 020 8944 9955

 

 

Simon Pole Institution Of Structural Engineer lecture

Simon Pole presented a new paper on party walls and engineering matters to The Institution of Structural Engineers South East Counties AGM.

Simon previously spoke at the Institution Of Structural Engineer event for the Management of existing  structures event. He delivered a presentation about Party Wall matters and how this impacts on the management of structures adjacent to major building work. The slides from the talk are located within the “technical” section of the website.

‘RBKC stop illegal basement’

 

Unauthorised basement excavation halted by planners

Planners from the Royal Borough of Kensington and Chelsea have ordered the owner of 77 Stanhope Mews East, SW7, to stop an unauthorised basement excavation or face prosecution.

The Council received reports from members of the public that the owner was preparing to carry out excavation works inside the property. Planning Enforcement Officers visited the site and warned the owner that legal action would be taken if excavation began without planning permission.

Despite numerous warnings a visit by an enforcement officer, on 20 August, confirmed excavation work had begun. The concrete floor had been broken and two large holes had been excavated which were two metres deep. The spoil that had been dug out was piled up at the side of the holes. As a result the Council’s Planning Enforcement Team issued a Temporary Stop Notice on Tuesday 26 August to halt the unauthorised basement development. If works continue the owner will commit a criminal offence which could lead to a maximum penalty of £20,000 in a magistrates court and unlimited if heard in a crown court.

Cllr Timothy Coleridge, Cabinet Member for Planning Policy, said: “The Royal Borough will not tolerate developers who ignore planning law. Hopefully the property owner now ceases these excavation works but, if not, our Planning Enforcement Team will use all available legal powers to protect residents from this unauthorised development.”

Basement developments can have a big impact on the lives of neighbouring residents which is why a number of planning conditions are attached to grants of planning permission to mitigate this. Any unauthorised basement extension is of concern because planners will not have had the opportunity to assess the impact the development will have on the local area.

Party Wall I Struct E paper

Simon Pole published a paper in the journal for the Institution of Structural Engineers,

The article, for engineers is a viewpoint or opinion article, relaying the experiences of working with many Party Wall Surveyors who wish that more engineers would be familiar with Party Wall procedures.  The article concentrates on foundation and basement construction and the complex issues surrounding Special Foundations.
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Luxury new house in Surrey

Luxury new house in Surrey circa 15,000 square feet with basement parking and lower ground floor pool etc. We are designing the house using commercial office technology due to its large room sizes and to remove the relatively slow brick and stonework from the critical building path. It also provides a safe and watertight floor by floor construction to allow other activities to commence below.

Party Wall Engineering

Simon Pole  presented a lecture on the role of the advising engineer to the Surrey branch of the Pyramus and Thisbe club.  The slides used for the presentation are enclosed within the technical section of the web site for those interested.

Simon also presented to the institution of Structural Engineers  on the role of the Engineer both as designer and Advising Engineer to the party Wall Surveyors

Crossrail

We are advising various landlords whose property might be affected by tunnelling.  Some 50 properties around Soho Square and surrounding streets are affected by the Tottenham Court Road station and running tunnels. Cement grouting is proposed beneath many of these properties and our task is to advise whether this is necessary and the likely risks/ commercial implications for this strengthening work.  We are working with Steve Barker at BSVP Building and Project Consultants www.bsvp.co.uk

Basement Risks

A report by CROSS (Confidential Reporting on Structural Safety) has reported concerns regarding poor health and safety practice during retrofit basements.  They report:-

NEW BASEMENTS BENEATH EXISTING PROPERTIES

A reporter is concerned about the construction of some basement in London.  He has reviewed two projects covering basement works in relation to Building Regulation checks on the structural aspects.

The following characteristics were seen by the reporter:

  • they were probably two projects with the least percentage of costs spent on architectural and structural design that he has come across in three decades of practice,
  • there was a definite danger to the builder, based on the submitted designs,
  • they were very likely to cause major problems for the neighbours,
  • It was suspected that the works would be outside the competency of all parties, and this included the client and the Building Inspector.

After the reporter expressed concern he said that the projects were passed to another engineer.

The increase in major or complex basement constructions in London in particular is a concern as the implications do not always appear to be appreciated by those involved. Such projects may not be ‘building work’ but ‘construction projects’, with an attendant necessary increase in competency.

Indeed it has also been reported that in London basements under terraced houses are being constructed without any engineering input and no regard to the Party Wall Act, ground water movement, or the effect on neighbouring dwellings. Danger during construction is beyond the scope of  Building Control, but it is essential that this is considered during the process.  There are usually understandings  between Building Control and HSE such that once a project gets underway on site unsafe actions are referred to HSE.

The aim however should be intercept these projects prior to construction and perhaps this report reinforces the need for licensing certain types of work.  It is to be hoped that available guidance would be consulted or competent specialists brought in as required.  Competency of those in the chain of responsibility is very important and features in many reports to CROSS about failures.  “Simplifying design and construction” from the Basement Information Centre gives general advice and is soon to be updated.

Basements are the new loft conversion

Basements are clearly the new loft conversion.  Everyone is digging down!  Great way to gain extra space.

See Projects Residential for further details

Structural survey enquiries from home-owners and purchasers

The housing market is thriving in London and the Home Counties.   We are currently busy with lots of survey enquiries from home-owners and purchasers.

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Community Projects

We are involved in community projects currently helping local schools with projects ranging from library refurbishments to new buildings.

Wimbledon Village Business

The Wimbledon Village Business Association is a network for all types of business in Wimbledon Village and provides networking, general advice and help to lobby local concerns.

It is an extremely valuable business and networking group for the shops and offices in Wimbledon Village.

www.wimbledon-village.com for all local business and retail information.

We are currently working with Merton Council to try and increase the amount of visitor parking for customers.

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Wimbledon Young Professionals Group

Organised by Morrisons Solicitors www.morrlaw.com (contact Oliver Taylor on 01737 854565) a relaxed networking group has been set up for younger professionals at all levels of career development. This is to encourage tomorrows movers and shakers and for local businesses to get to know each other in a relaxed manner.
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Wimbledon links

www.Wimbledon-village.com
for everything in Wimbledon Village; news, events, find a business, etc

www.Mertonchamber.co.uk
for general business advice and for Merton Borough wide information

www.Wimbledonbookfest.org

www.merton.gov.uk/environment/buildingcontrol.htm
for all Merton Building Control information

www.merton.gov.uk/environment/planning.htm
for Merton Town Planning

www.wimbledonsociety.org.uk

www.mertonbusinessawards.co.uk/2011-winners/
for merton business award winners 2011

Institution Reviews

Each year Simon Pole donates time to the Institution of Structural Engineers to help prospective Chartered Engineers prepare for their final exams.
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Pole Structural Engineers, Admel House,
24 High Street , Wimbledon Village, London SW19 5DX
Tel: 020 8944 9955
Email: mail@pole.co.uk